Example workflow
Recover an invoice exception
- The manual work today
- An operations lead asks several people to reconstruct why an invoice was handled differently and how the exception was resolved.
- With Screenpipe
- Search the captured application history and relevant conversations. Ask the operator to explain the decision rule behind the exception, correct the draft procedure, and test it on a similar case before handing it to a teammate or approved agent.
- Prove the value
- Track time to resolve the exception and whether the next case reaches the right outcome. Include expert review, correction, and rework; keep enterprise process KPIs separate.
Illustrative ROI · assumptions, not customer results
What would 10 minutes back each day be worth?
$4,000 / month
Value of recovered capacity if 20 people each save 10 minutes per workday, at a loaded labor cost of $60/hour over 20 workdays.
20 people × 10 min ÷ 60 × $60/hour × 20 days
At an illustrative all-in cost of $1,000/month, the break-even point is 2.5 minutes per person per day. That cost is an example, not a Screenpipe quote.
Use time saved after review and correction. Include licensing, AI, storage, administration, and amortized rollout costs. Recovered capacity becomes financial value when you put that time to productive use; it is not automatically cash savings.