Example workflow
Transfer a specialist’s exception-handling knowledge
- The manual work today
- A teammate interrupts a specialist to explain a case, then manually assembles context for the next person or AI tool.
- With Screenpipe
- Retrieve the relevant screen and audio history, then ask the specialist to fill in the decision rules the recording cannot explain. Correct the handoff and have another teammate try it. Give an approved agent only the relevant context for its task.
- Prove the value
- Track expert interruption time, preparation effort, and correct completion without the specialist taking over. Include retrieval misses and corrections, and count each saved minute once.